Right here. Right now.
The mx51 Merchant Dashboard provides a centralised white-label portal for payment providers to offer merchants’ to access detailed, (near) real-time reporting and analytics, whilst enabling the management of various services.
Improve terminal insights
Allow merchants to view all terminals and their settings including, connectivity, integration status, terminal and POS software versioning, and WIFI/battery strength; reducing downtime through simplified fleet management.
Optimise contact centre load
With near real-time visibility of transactions, terminal health, and merchant self-service capability available at merchants’ fingertips, the need to call support teams is reduced.
Allow multichannel visibility
We integrate with multiple payment gateways and other sources, such as Alternate Payment Methods. This enables whole-of-business (multichannel) transparency in the same dashboard in near real-time.
Reduce merchant admin complexity
With streamlined sign-on (accommodating SSO support), and multi-user management, the dashboard facilitates multi-organisational / brand hierarchy with direct click-through access from existing online banking/payment provider portals.